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Frequently Asked Questions

What You Need to Know

At Jo Ann Palmer Designs, we are committed to ensuring that your shopping experience will be easy and enjoyable. We work hard to provide exceptional customer service, so if you have any questions or requests, please talk to us.

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Personalized Craftsmanship

We accept special requests for every piece of jewelry you have in mind. Contact us to arrange a meeting with one of our talented in-house designers and create a truly unique piece from start to finish.

Goldsmith Studio


All Items over $50.00 (USD) include free shipping
Shipping rates are determined by the cost of the item. Some lower priced items are shipped 1st class. Mid priced items are primarily shipped USPS Priority mail or first class international. High dollar items are shipped priority mail. Insurance is included.
**UNLESS requested otherwise, I ALWAYS ship to the provided address.
Purchases are handled in a very timely manner; items are normally shipped within 1-4 days of receipt of payment, excluding weekends and holidays. All jewelry will arrive artfully packaged ready to give as a gift or simply as a treat for yourself!

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Where else can I find your work?

Jo Ann Palmer Designs Can be found in stores and shows please check the updated listings

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